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At EX Prime, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our investment platform. By accessing or using our services, you agree to the practices described in this policy.
When you use our platform, we may collect the following types of information:
Personal Information – Full name, email address, phone number, date of birth, government-issued ID (if required for verification).
Financial Information – Bank account details, wallet addresses, payment transaction data.
Login & Usage Data – IP address, browser type, device information, login activity, and cookies.
Referral & Network Data – Information related to users who join through your referral link.
We use the collected information for purposes such as:
To create and manage your account.
To process deposits, withdrawals, and transactions.
To verify your identity and prevent fraudulent activities.
To improve platform security and user experience.
To provide customer support and respond to inquiries.
To send updates, promotional offers, and important notifications.
We do not sell or rent your personal data to third parties. However, we may share your data in the following cases:
With payment processors for secure transaction handling.
With regulatory authorities when required by law.
With trusted service providers who assist in operating our platform (under confidentiality agreements).
We implement industry-standard encryption, firewalls, and secure servers to protect your personal and financial information. While we strive to use the best security practices, please note that no method of transmission over the internet is 100% secure.
Our platform may use cookies and tracking technologies to:
Enhance user experience.
Save login preferences.
As a user, you have the right to:
Access and update your personal information.
Request deletion of your account and data (subject to regulatory requirements).
Opt-out of marketing communications at any time.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@exprime.com